{"id":291,"date":"2026-07-30T09:49:37","date_gmt":"2026-07-30T09:49:37","guid":{"rendered":"https:\/\/qiqi.kingplus.asia\/?page_id=291"},"modified":"2026-07-30T10:23:19","modified_gmt":"2026-07-30T10:23:19","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/qiqi.kingplus.asia\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"291\" class=\"elementor elementor-291\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-706b036 e-flex e-con-boxed e-con e-parent\" data-id=\"706b036\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddd9503 elementor-widget elementor-widget-text-editor\" data-id=\"ddd9503\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"kingplus-return-refund-policy\">\n\n\t<h3>Return &amp; Refund Policy<\/h3>\n\n\t<p>\n\t\t<strong>Effective Date:<\/strong> July 27, 2026\n\t<\/p>\n\n\t<p>\n\t\tThank you for shopping with <strong>KingPlus<\/strong>.\n\t<\/p>\n\n\t<p>\n\t\tPlease read this Return &amp; Refund Policy carefully before placing an order\n\t\tthrough\n\t\t<a href=\"https:\/\/qiqi.kingplus.asia\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">\n\t\t\t<blockquote class=\"wp-embedded-content\" data-secret=\"PraFsL27uq\"><a href=\"https:\/\/qiqi.kingplus.asia\/en\/\">Home<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u300a Home \u300b\u2014qiqi.kingplus.asia\" src=\"https:\/\/qiqi.kingplus.asia\/embed\/#?secret=leDv71C8Ha#?secret=PraFsL27uq\" data-secret=\"PraFsL27uq\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n\t\t<\/a>\n\t\t(the \u201cWebsite\u201d).\n\t<\/p>\n\n\t<p>\n\t\tBy placing an order, you acknowledge that you have read, understood, and agreed\n\t\tto this Policy.\n\t<\/p>\n\n\t<h3>1. No Returns or Refunds<\/h3>\n\n\t<p>\n\t\tDue to the nature of our products, <strong>all sales are final<\/strong>.\n\t<\/p>\n\n\t<p>\n\t\tOnce an order has been confirmed, processed, or shipped, we do not accept\n\t\treturns, exchanges, or refunds unless otherwise stated in this Policy.\n\t<\/p>\n\n\t<p>\n\t\tThis policy helps ensure product quality, safety, and integrity for all customers.\n\t<\/p>\n\n\t<h3>2. Damaged, Defective, or Incorrect Items<\/h3>\n\n\t<p>\n\t\tWe carefully inspect all orders before shipment.\n\t<\/p>\n\n\t<p>If you receive:<\/p>\n\n\t<ul>\n\t\t<li>A damaged item<\/li>\n\t\t<li>A defective product<\/li>\n\t\t<li>An incorrect item<\/li>\n\t\t<li>An item that is missing from your order<\/li>\n\t<\/ul>\n\n\t<p>\n\t\tPlease contact us within <strong>3 calendar days<\/strong> of receiving your order.\n\t<\/p>\n\n\t<p>\n\t\tTo help us resolve the issue quickly, please provide:\n\t<\/p>\n\n\t<ul>\n\t\t<li>Your order number<\/li>\n\t\t<li>Clear photos of the product<\/li>\n\t\t<li>Photos of the packaging (if damaged)<\/li>\n\t\t<li>A brief description of the issue<\/li>\n\t<\/ul>\n\n\t<p>\n\t\tAfter reviewing your request, we may offer a replacement or another appropriate\n\t\tresolution at our sole discretion.\n\t<\/p>\n\n\t<h3>3. Order Cancellation<\/h3>\n\n\t<p>\n\t\tOrders may only be cancelled\n\t\t<strong>before they have been processed or prepared for shipment<\/strong>.\n\t<\/p>\n\n\t<p>\n\t\tOnce an order has been processed or handed over to the delivery service, it\n\t\tcannot be cancelled, refunded, or modified.\n\t<\/p>\n\n\t<p>\n\t\tIf you need to request a cancellation, please contact us as soon as possible\n\t\tafter placing your order.\n\t<\/p>\n\n\t<h3>4. Incorrect Shipping Information<\/h3>\n\n\t<p>\n\t\tCustomers are responsible for providing accurate delivery information.\n\t<\/p>\n\n\t<p>\n\t\tKingPlus is not responsible for delays, failed deliveries, or additional\n\t\tshipping costs resulting from incorrect or incomplete addresses or contact\n\t\tdetails provided by the customer.\n\t<\/p>\n\n\t<h3>5. Non-Returnable Items<\/h3>\n\n\t<p>\n\t\tUnless required by applicable law, the following items are not eligible for\n\t\treturn or refund:\n\t<\/p>\n\n\t<ul>\n\t\t<li>Opened or used products<\/li>\n\t\t<li>Products damaged due to misuse or improper handling<\/li>\n\t\t<li>Clearance or promotional items (unless defective)<\/li>\n\t\t<li>Products returned without prior approval (where applicable)<\/li>\n\t<\/ul>\n\n\t<h3>6. Refunds (If Approved)<\/h3>\n\n\t<p>\n\t\tIf a refund is approved under exceptional circumstances, it will be processed\n\t\tusing an appropriate method determined by KingPlus.\n\t<\/p>\n\n\t<p>\n\t\tProcessing times may vary depending on the circumstances and any financial\n\t\tinstitutions involved.\n\t<\/p>\n\n\t<h3>7. Changes to This Policy<\/h3>\n\n\t<p>\n\t\tKingPlus reserves the right to update or modify this Return &amp; Refund Policy\n\t\tat any time.\n\t<\/p>\n\n\t<p>\n\t\tAny changes will be published on this page together with the revised Effective\n\t\tDate.\n\t<\/p>\n\n\t<h3>8. Contact Us<\/h3>\n\n\t<p>\n\t\tIf you have any questions regarding this Return &amp; Refund Policy, please\n\t\tcontact us.\n\t<\/p>\n\n\t<p>\n\t\t<strong>Website<\/strong><br>\n\t\t<a href=\"https:\/\/qiqi.kingplus.asia\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">\n\t\t\t<blockquote class=\"wp-embedded-content\" data-secret=\"PraFsL27uq\"><a href=\"https:\/\/qiqi.kingplus.asia\/en\/\">Home<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u300a Home \u300b\u2014qiqi.kingplus.asia\" src=\"https:\/\/qiqi.kingplus.asia\/embed\/#?secret=leDv71C8Ha#?secret=PraFsL27uq\" data-secret=\"PraFsL27uq\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n\t\t<\/a>\n\t<\/p>\n\n\t<p>\n\t\t<strong>Email<\/strong><br>\n\t\t<a href=\"mailto:support@qiqi.kingplus.asia\">\n\t\t\tsupport@qiqi.kingplus.asia\n\t\t<\/a>\n\t<\/p>\n\n\t<p>\n\t\tWe are committed to providing the best possible customer service and will do\n\t\tour best to resolve any concerns promptly.\n\t<\/p>\n\n\t<p>\n\t\t<em>Last Updated: July 27, 2026<\/em>\n\t<\/p>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund  [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-291","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/qiqi.kingplus.asia\/en\/wp-json\/wp\/v2\/pages\/291","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qiqi.kingplus.asia\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qiqi.kingplus.asia\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qiqi.kingplus.asia\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/qiqi.kingplus.asia\/en\/wp-json\/wp\/v2\/comments?post=291"}],"version-history":[{"count":6,"href":"https:\/\/qiqi.kingplus.asia\/en\/wp-json\/wp\/v2\/pages\/291\/revisions"}],"predecessor-version":[{"id":554,"href":"https:\/\/qiqi.kingplus.asia\/en\/wp-json\/wp\/v2\/pages\/291\/revisions\/554"}],"wp:attachment":[{"href":"https:\/\/qiqi.kingplus.asia\/en\/wp-json\/wp\/v2\/media?parent=291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}